Emhlabeni ogcwele ngokushesha ubuchwepheshe besimanje, kudinga okungaphezu kwemikhiqizo emisha yokuqhamuka kubancintisana bakho. Lokhu kudinga ukuzinikela kwethu ngokuphelele ekwanelisekeni kwamakhasimende, ukuzibophezela esikukholelwayo ngenhliziyo yonke. Ngokwe-Voise, asiziqhenyi nje ngokuqhubeka kwethu komkhiqizo nokwethembeka, kodwa futhi nokuzibophezela kwethu okungaguquki ekuhlinzekeni izixazululo zangokwezifiso kanye nenkonzo engaphazamiseki. Ngokuqonda izinzuzo zethu ezihlukile zokuncintisana, singakhombisa kangcono ukuthi kungani amaklayenti akhethe thina njengomlingani wawo wokuzikhethela.
Ukuqanjwa komkhiqizo kanye ne-iteration:
Ngokwengqondo, sikholwa ukuthi ukwenza izinto ezintsha yitshe lentuthuko. Sigwemeke ekuzibophezeleni kwethu ukuze sithuthuke phambili kwezobuchwepheshe, sicindezela imingcele yalokho okusemandleni. Iqembu lethu lochwepheshe lihlaziya ngokucophelela izitayela zemakethe kanye nempendulo yomsebenzisi ukwazisa ukuthuthukiswa komkhiqizo kanye ne-iteration. Ngokubeka phambili izinto ezintsha, siqinisekisa ukuthi imikhiqizo yethu ihlala iyisinyathelo esisodwa phambili, ukuhlinzeka amakhasimende ngezisombululo zokusika eziqinisa amandla amabhizinisi abo.
Ukuqina komkhiqizo kanye nokwethenjwa:
Njengoba amakhasimende ethu ebeka ukuthembela kwawo emikhiqizweni yethu, siyakubona ukubaluleka kokuqina nokwethenjwa. Siqhuba ukuhlolwa okubanzi kanye nezindlela zokulawula ezisezingeni eliphakeme ngazo zonke izigaba zenqubo yokuthuthukisa umkhiqizo ukuqinisekisa ukuqina kwalo ezimweni zangempela zomhlaba. Ngokuyindlela yokucophelela, siqinisekisa ukuthi imikhiqizo yethu idlula amabhentshi emboni, inikeze amakhasimende ethu ukuthula kwengqondo nokuzethemba ukuncika ezixazululweni zethu usuku nosuku.
Izisombululo ezenziwe ngokwezifiso:
Siyaqonda ukuthi wonke amabhizinisi ahlukile futhi ngenxa yalokho athathe indlela eqondene nomuntu uqobo yokuhlangabezana nezidingo ezahlukahlukene zamakhasimende ethu. Iqembu lethu elizinikezele lochwepheshe lisebenza ngokubambisana namakhasimende ukuze athole ukuqonda okujulile kwezinhloso zawo, izinselelo nezidingo. Ngokufaka isipiliyoni sethu esibanzi semboni kanye nobungcweti, sivumelanisa izixazululo zokubhekana namaphoyinti athile wezinhlungu futhi wandise umkhiqizo weklayenti ngalinye nokusebenza kahle. Ukuzibophezela kwethu ekwenzeni ngokwezifiso kuboniswa emandleni ethu okusiza amabhizinisi ekufezekiseni kahle izinhloso zawo, kubenze bakwazi ukuchuma ezimbonini zabo.
Amahora angama-24 wenkonzo engaphazamiseki:
Siyabona ukuthi imisebenzi yamakhasimende ethu isebenza ngo-24/7 futhi idinga ukwesekwa ngaso sonke isikhathi. Lokhu kuqashelwa kukhombisa ukuzibophezela kwethu okungaguquki ekuhlinzekeni ngenkonzo engama-24/7, engaphazamiseki. Iqembu lethu le-Eleval Custom Service Service lisebenza ngokungakhathali ukuxazulula noma yimiphi imibuzo noma ukukhathazeka ngesikhathi esifanele ngenkathi kuqinisekisa isipiliyoni esingenamthungo samakhasimende ethu abalulekile. Ngokuhlinzeka ngokusekelwa kwamahora angama-24, silwela ukuba ngumlingani othembekile, sihlala sima amakhasimende ethu lapho bedinga usizo.
Izinzuzo zokuncintisana kanye nokwehlukanisa:
Okusibeka ngaphandle kontanga yethu akuyona nje ukuphishekela kwethu ukuphelela okungapheli, kodwa nokuzibophezela kwethu ngokweqiniso ekwanelisekeni kwamakhasimende. Sikholelwa ekuhlakuleleni ubudlelwano besikhathi eside futhi ngenxa yalokho babeka phambili ukuxhumana okuvulekile, ukucaca kanye nokwethembana. Ithimba lethu elizinikezele liya ngobude obukhulu ukudala indawo ekhuthaza ukusebenzisana, ukuqinisekisa ukuthi amakhasimende ethu azizwa elalizwayo, abaziselayo futhi enza kulo lonke uhambo lwabo. Ngokuletha izixazululo ezintsha, ukunakekelwa komuntu uqobo kanye nokuzinikezela okungenakuqhathaniswa kokusebenza, sihlose ukuletha okuhlangenwe nakho okuhlukile okuqinisa isikhundla sethu njengokukhetha kwamakhasimende ethu.
Ngokweso lengqondo, inzuzo yethu yokuncintisana ingaphezu kwamandla ezobuchwepheshe. Ngokuhlanganisa ubuciko bomkhiqizo, ukuqina, ukuthembeka, izixazululo zangokwezifiso kanye nensizakalo engaphazamiseki, silwela ukuqhubeka nokuzedlula okulindelwe kwamakhasimende ethu. Siyazi ukuthi ukukhetha umlingani kuxhomekekisa hhayi kuphela ngamandla omkhiqizo, kodwa futhi nasebudlelwaneni obusungulwe kuyo yonke inqubo yokubambisana. Ngokusebenzisa kwethu abantu, sihlose ukudala ukuxhumana okungapheli okusekelwe ekuthembekeni, ubuqotho kanye nokuxhaswa okungafanele. Khetha ubuze njengomlingani wakho futhi uhlangabezana nomehluko ukunikezelwa okuphelele kokuzanelisa kwamakhasimende kungenza ohambweni lwakho lwebhizinisi.
Isikhathi sePosi: Jul-06-2023
